Position Name – Process Coordinator Cum Client Relations Executive

Experience – 0-2 years (Fresher with Excellent English Communication skills may also apply)

Location – Gurgaon, DLF Phase- 1

Job brief
We are looking for a Process Coordinator cum Client Relations Executive to build and preserve trusting relationships with our internal & external customers (Clients).

To succeed in this role, you should be an excellent communicator. Ultimately, you’ll maintain strong relationships with our customers and clients. This job involves – Outbound calling, customer query resolution through chat process and emails and coordination and follow-up with employees for the important reports and data.

Job Role & Responsibilities – 

• Building positive relationships with existing customer & clients
• Out-bound calling for projects & Events
• Regular Follow-up and feedback from clients & Customer
• Handle Client & customer queries on Chat- Process
• Regular and rigorous follow-ups
• Maintain Daily trackers
• Coordination with other team members and colleagues for the reports and data

Required Skills –

• Excellent communication skills – English (verbal & Written)
• Aptitude for fostering positive relationships
• Teamwork
• Customer-oriented mindset
• Must have good Telephone etiquettes
• Must be organized and hardworking

Interested?

Share your resume at [email protected] and please mention –

• Why we should consider YOU for this role as the ideal candidate for this position?